deliverIT CT (formerly Connecticar or Ccar) is Connecticut's statewide library delivery service. deliverIT CT transports about 1.5 million library items per year to 215 public and academic libraries in the state.
If you have questions about deliverIT volume, contact Gail Hurley at Gail.Hurley@ct.gov.
For all other deliverIT questions, problem reports, or library schedule changes, use the online Contact form.
In an effort to get a more accurate estimate of the number of items delivered, starting with July 2017 CSL asked libraries to count their incoming and outgoing items daily and report those numbers quarterly. By the last quarter of FY2022, 139 libraries submitted data (65% of libraries that receive delivery). Extrapolating to all 215 libraries and rounding off the numbers, the service delivered over 1.53 million items in FY2022 (1,536,182 items incoming and 1,516,427 items outgoing).
The chart below shows the monthly estimates of incoming volume for five years, FY2018 through FY2022.
The Excel file below contains spreadsheets with data for FY2022 for each of the following:
This is significantly more than the previous year, when the deliverIT CT service was shut down for three months from mid-March to mid-June 2020 during the COVID-19 pandemic. Service volume rebounded over the course of FY2021 as libraries reopened their doors to patrons.
In an effort to get a more accurate estimate of the number of items delivered, CSL asked libraries to count their incoming and outgoing items daily and report those numbers quarterly. By the last quarter of FY2021, 133 libraries submitted data (62% of libraries that receive delivery). Extrapolating to all 214 libraries and rounding off the numbers, the service delivered just over 1.325 million items in FY2021 (1,325,089 items incoming and 1,344,987 items outgoing).
The chart below shows the monthly estimates of incoming volume for four years, FY2018 through FY2021.
The Excel file below contains spreadsheets with data for FY2021 for each of the following:
This is significantly less than the previous year as the deliverIT CT service was shut down for three months from mid-March to mid-June during the COVID-19 pandemic. Almost all Connecticut public libraries were closed for this same period of time.
In an effort to get a more accurate estimate of the number of items delivered, CSL asked libraries to count their incoming and outgoing items daily and report those numbers quarterly. By the last quarter of FY2020, 118 libraries submitted data (55% of libraries that receive delivery). Extrapolating to all 214 libraries and rounding off the numbers, the service delivered almost 1.1 million items in FY2020 (1,092,263 items incoming and 1,082,053 items outgoing).
The chart below shows the monthly estimates of incoming volume for three years, FY2018, FY2019, and FY2020.
The Excel file below contains spreadsheets with data for FY2020 for each of the following:
In an effort to get a more accurate estimate of the number of items delivered, CSL asked libraries to count their incoming and outgoing items daily and report those numbers quarterly. By the last quarter of FY2019, 135 libraries submitted data (63% of libraries that receive delivery). Extrapolating to all 215 libraries and rounding off the numbers, the service delivered 1.5 million items in FY 2019 (1,486,021 items incoming and 1,475,181 items outgoing).
The Excel file below contains spreadsheets with data for FY2019 for each of the following:
In an effort to get a more accurate estimate of the number of items delivered, CSL asked libraries to count their incoming and outgoing items daily and report those numbers quarterly. By the last quarter of FY2018, 139 libraries submitted data (64% of libraries that receive delivery). Extrapolating to all 216 libraries, the service delivered 1.5 million items in FY 2018 (1,498,405 items incoming and 1,519,676 items outgoing).
The Excel file below contains spreadsheets for each of the following:
The chart above shows a yearly estimate based on a 'count week.' The count week took place during the month listed on the x-axis/bottom horizontal line.
Periodically the Connecticut State Library asks libraries receiving deliverIT CT (formerly Connecticar or Ccar) service to count items they have received during a sample week. The results of these surveys are being used to keep track of trends and to improve delivery service.
The Connecticut State Library extends a thank you to all library staff members who took the time to count and report their statistics.
The spreadsheet above has the data for the surveys from October 2009 through December 2016 by library. Notice the tabs for spreadsheets on incoming items, incoming bins, and outgoing bins.
deliverIT CT is funded by the State of Connecticut and the Institute of Museum and Library Services under the provisions of the Library Services and Technology Act, administered by the Connecticut State Library.
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