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requestIT CT - Statewide Interlibrary Loan: requestIT Contact Form

Statewide Interlibrary Loan


May 17, 2022: Please note that fulfILLment will be down for maintenance beginning  Friday, June 3rd starting at 9 PM through Sunday, June 5th. We expect to be back online on Monday, June 6th. Check back here for updates.

December 28, 2021: EQUINOX will be adding new code to fulfILLment. There will be a service restart involved, as well as a restart of the web server software, but both of those will take only seconds so there should be no impact on libraries. The documentation for this update can be found here.

July 14, 2021: For those interested in participating in requestIT/fulfILLment in FY 22, the fee will remain the same as FY21: $350. Our fiscal year runs from July-June.

July 1, 2021: EQUINOX will be providing a demonstration of the new RequestIT functionality for Bibliomation libraries on Thursday, July 1, at 10am (1 hour).  This new functionality eliminates the need to enter ILLs in twice - once in FulfILLment and once in Evergreen.  This demonstration is open to all Bibliomation libraries.  It is not meant to be a comprehensive demonstration of RequestIT.  It focuses exclusively on the new functionality based on connectors. 

April, 1, 2021: The fulfILLment upgrades and maintenance have been completed. If you have any issues that need to be reported, please use our contact form located at:

March 24, 2021: Please be advised that fulfILLment will be down for maintenance and upgrades (see details below) beginning Wednesday, March 24th at 10 PM through Tuesday March 30th. We expect to back online after testing on Wednesday March 31st.
FulfILLment software is built on top of the Evergreen ILS software. Recently, the Evergreen baseline for FulfILLment has been upgraded from 2.7 to 3.6 (a dozen versions!), and this means that the many improvements to Evergreen available in those versions are now available to FulfILLment. A few of these improvements were separately ported to FulfILLment in the past, but these were mostly smaller fixes. Some of the bigger enhancements that the baseline upgrade provides are: 

  • Search indexing improvements, which means faster and better searching; 
  • Enhanced request targeting, which means shorter ILL wait times; 
  • A beta version of a newly modernized and fully responsive catalog interface. Future improvements will make this the default catalog for searching in FulfILLment. 

October 1, 2020: Beginning October 1st, you will be able to request multiple copies at one time in requestIT. This is a great feature to use when requesting multiple copies for book groups! When you place a hold on an item, you will see an option for number of copies in a dropdown allowing you to request from 1 to 25 copies.

June 1, 2020: When your library is ready to resume borrowing and lending through requestIT, use the online contact form and let us know. When you let us know, we will update settings in FulfILLment so that you will be ready to go. 

We also added a column to the list of libraries participating in requestIT. When you let us know that your library is resuming requestIT services, we will update the 'Resuming requestIT ILL?' column with a "Yes" for your library. You can use the list to see which libraries are open for ILL in FulfILLment. 

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findIT CT is Connecticut's new
Statewide Library Catalog


requestIT CT is funded by the State of Connecticut and the Institute of Museum and Library Services under the provisions of the Library Services and Technology Act, administered by the Connecticut State Library.

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