LibGuides Home: Sharing Digital Navigators Among Public Libraries: Why Do Clients Make Appointments?

What Clients Say About Why They Seek Assistance

Clients schedule appointments with digital navigators for many reasons. They made need devices, some basic computer or internet skills, assistance with old hardware, new software, or many other things.

Clients Describe Their Needs

To learn how to use my iPhone
To learn to use tablet gifted to me by family
To be able to do email exchanges with family
To be able to use computer to learn English
To get excel skills
To learn how to use for my new business
Catch-up with technology and know-how to keep safe
To overcome fear of technology
Learn how to use for online job applications
To be able to do schoolwork in college
Computer has slowed down
To get caught up with social media applications
To get a laptop or tablet that has been unaffordable.

To review the actual reasons that each client gave when showing up to an appointment, see the full Regional Navigator Sharing Project Data set attached to the page called "The Impact One Can Expect."

This project was made possible in part by the Institute of Museum and Library Services, National Leaders Grants - Libraries award LG-254838-OLS-23, administered by the CT State Library.