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Welcome: Services to Multi-Lingual Communities
Welcome is a discussion group for Connecticut library staff serving multilingual communities. The group is facilitated by Maria Bernier from the Division of Library Development at the Connecticut State Library.
Quick fact: 22% of the people in Connecticut speak a language other than English at home.*
*Source: 2013 American Community Survey 1-Year Estimates via American Fact Finder
Welcome - E-mail Discussion List
Librarians and people serving multi-lingual communities in Connecticut are cordially invited to join Welcome's e-mail discussion list for Connecticut library staff serving multilingual populations. The purpose of the list is to foster discussion and the sharing of ideas and resources among library staff trying to reach non-English speakers in their communities. Please join us as we explore ways to make our libraries more welcoming to all members of our communities.
How to Subscribe to the Welcome e-mail list:
To subscribe to this list, send an email message to firstname.lastname@example.org, leave the subject line blank, type “subscribe csl-welcome” without quotes in the body of the message, and send it. You will receive a message when the list owner subscribes you to the list.
If you have any questions or comments, please e-mail the list manager, Maria Bernier, Maria.Bernier@ct.gov
Once subscribed you will be able to post messages to: email@example.com. Those messages will go to all the people already subscribed to the list.
Welcome - Items from the Service Centers
Library Services for Immigrants and New Americans by Wondering what your library can do for your community's immigrant population? This book is replete with resources, tips, and suggestions providing valuable guidance to librarians who want to better serve this still-growing part of America's population. This up-to-date guide to developing and implementing a wide variety of services to immigrants and new Americans focuses on the practical steps of creating and promoting programs. Illustrated by success stories in libraries throughout the country, the book discusses both traditional (ESOL and citizenship classes) and transformative (legal aid and workforce development) programs and services in terms of size, type, and local political climate (e.g., sanctuary cities) at a variety of public libraries as well as in select school libraries. As changes unfold in regard to how the federal government and local communities view and treat immigrants and new Americans in their midst, this topic deserves a fresh take from the profession. The author meets that need, providing practical ideas that range from creating more accessible websites and improving wayfaring and customer service in order to overcome cultural roadblocks to dealing with backlash in communities as libraries extend outreach and partnership-building goals. * Outlines practical steps to take regardless of library size and type * Shares ideas for community outreach initiatives designed both to draw in program participants and to educate local-born residents about their new community members * Describes accessibility changes that are easily implementable and will help all users, including immi-grants and new Americans
Publication Date: 2018-05-09
Library Services for Multicultural Patrons by Increasingly, libraries are struggling to deal with a growing diversity in the cultural background of their patrons. Problems arising from this cultural diversity afflict all library types school, public and academic. Library Services for Multicultural Patrons is by and for all libraries that are striving to provide multicultural services to match the growing diversity in the cultural background of patrons. The book is designed to offer helpful tips and practical advice to academic, public, and school librarians who want to better serve the multicultural groups in their communities. The contributors to the book are themselves practicing librarians and they share creative ideas for welcoming multicultural patrons into libraries and strategies for serving them more effectively. Librarians will find in these chapters tried and true tips and techniques for marketing and promotion, improving reference services for speakers of English as a second language, and enhancing programming that they can easily implement in their own libraries and communities. The chapters are divided into the following categories for ease of access: 1) Getting Organized and Finding Partners, 2) Reaching Students, 3) Community Connections, 4) Applying Technology, 6) Outreach Initiatives, 6) Programming and Events, and 7) Reference Services. Librarians of all types will be pleased to discover easy-to-implement suggestions for collaborative efforts, many rich and diverse programming ideas, strategies for improving reference services and library instruction to speakers of English as a second language, marketing and promotional tips designed to welcome multicultural patrons into the library, and much more."
Publication Date: 2012-10-12
Serving New Immigrant Communities in the Library by Build strong bridges with new members of your community. With this insightful guide, you will learn how to assess your current organizational performance with immigrants, gather data, and use that information to gain support for organizational initiatives. You will also discover how to adapt policies to better fit changing needs, overcome language barriers, develop public relations strategies that reach immigrants, and build culturally relevant collections, services, and programs for a changing community. Filled with quotes, anecdotes, and profiles from the author's research with immigrant communities, the book provides both a positive vision and practical plan for serving immigrants in your library, school, or organization.
Publication Date: 2007-04-30
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