The Talking Books made available through CT LAB are recorded in a special format and require use of special equipment to listen to the audio books. Digital Talking Book Machines (DTBM) are used to play specially designed cartridges, which are loaded with Talking Books. DTBMs are loaned to patrons, for free, while using CT LAB services.
Keep the DTBM shipping box and packaging. These materials can be used to return the digital player to CT LAB if the machine needs to be repaired or replaced.
CT LAB usually sends multiple books on a single Talking Book cartridge. The default setting is six books per cartridge. The number of books on each cartridge can be adjusted by calling your CT LAB Reader’s Advisor.
There are two ways to access multiple books on a cartridge. You can read the books in order, or you can listen to books in the order of your choosing by using a feature on your DTBM known as bookshelf mode.
Bookshelf mode in your DTBM enables access to a list of books on the cartridge and allows you to read the books on the cartridge in any order. Use the following instructions to access the bookshelf mode.
Below are descriptions of some errors that users may encounter with using their DTBM and Talking Book cartridges. Basic troubleshooting tips are provided with the description of each error. Patrons should contact CT LAB at (860) 704-2220 or (800) 842-4516 if their player or cartridges are not working properly. CT LAB staff will aid you over the phone and, if necessary, will send a replacement DTBM or cartridge to you.
Book Error means something is wrong with a book on the Talking Book Cartridge. If you hear the book error message, turn off the DTBM and remove the cartridge from the machine. Re-insert the cartridge into the machine and power on the machine. If the book error message did not go away, please call CT LAB to report the book error. CT LAB will send you a new cartridge with the book on it and you can return the cartridge with the error to CT LAB.
Cartridge Error means that the DTBM cannot read the Talking Book Cartridge. If you hear the cartridge error, turn off the DTBM and remove the cartridge. Then, power on the DTBM and wait for it to beep. Re-insert the cartridge into the machine. This will often fix the problem. If the cartridge error message did not go away, please call CT LAB at to report the error. CT LAB will send you a new cartridge with the same books on it and you can return the cartridge with the error to CT LAB.
To return a Digital Talking Book Machine (DTBM) to CT LAB, please follow the instructions outlined below.
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