The server that you will be connecting to uses Secure File Transfer Protocol (SFTP), which provides a secure connection. You will need a client that supports SFTP, rather than FTP. If you don't have one, you will need to download and install one. We recommend WinSCP which is free to download and use.
Please compress or zip the file before sending it, if possible. This will make the file smaller so that the transfer will be quicker and it will save space on the SFTP server.
As of January 2020, we are introducing a new automated procedure to keep findIT up-to-date. This new process will not require human intervention unless there is a problem. Note that there a few changes to the FTP procedures and those changes are in bold font below.
Name your file with your findIT CT ID (same as your old reQuest ID), followed by the date that you submitted the file in the format YYYYMMDD. For example, the Middletown Library Service Center is CZLM, so if we submitted our file on June 15, 2016 it would be named: CZLM20160615. Don't know your library code? Use the spreadsheet on the "Library Codes" page to find your library's findIT CT library code.
We also recommend that you do not upload more than once a month.
Questions? Please contact us using the form below.
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