1. Contact Christine Gauvreau at christine.gauvreau@ct.gov.
2. Sign and send Letter of Agency for 2025-2026 for internet service if you have a fiber connection by September 15, 2024.
3. Talk to Chris about making sure you are on the road to CIPA Compliance.
4. Contact USAC Customer Service (888-203-8100) to set up your library's profile in the system.
In September 2024, the statewide buying consortium led by the CT State Library will issue a a Form 470 through the E-rate program for the purchase of internet service for the period July 2025-June 2026.
This page is written for libraries that choose to contract for internet services for their dark fiber IRU connection under this Form 470. Internet service purchased that reference this Form 470 is eligible for E-rate discounts, if the library files an E-rate Form 471 and is CIPA compliant.
Libraries are under no obligation to order these services and may contract with any vendor they choose for their internet service.
For more information and E-rate, CIPA, and filtering (including free filtering software from CEN), visit the CIPA and Filters page.
If you have any questions, please contact Christine Gauvreau, the state library's E-rate Coordinator, at christine.gauvreau@ct.gov/
By September 15, send Letter of Agency to Christine Gauvreau if you want a discount on monthly internet service fees (CIPA compliance required).
October 1 - December 31: Update your library profile in EPC, the E-rate application portal.
December - February: Renew internet service agreement with provider, based on outcome of consortium's bid evaluation process.
January - March: File E-rate Form 471 to request funding.
July: File E-rate Form 486 to indicate that your service has started this funding year.
August - September: Send your Letter of Agency to Chistine Gauvreau, c/o Middletown Library Service Center, 786 South Main St., Middletown CT 06457
Need Help Filing? We can do it together via Zoom!
Before you zoom, please have on hand:
***To communicate with a real person about the E-rate Program, call the Client Service Bureau at (888) 203-8100 on weekdays between 8 AM and 8 PM.***
USAC offers several different kinds of assistance and training, including an Online Learning Library, weekly News Briefs, and assistance from the Client Service Bureau by phone or email.
The Online Learning Library contains short videos and longer recorded webinars on various topics related to the E-rate Productivity Center (EPC), forms, eligible services, Category Two budgets, and discount calculations.
You can subscribe to weekly News Brief emails and read past briefs offering timely information and tips to help you through the application process.
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