July 1, 2025: Service start date for this year's cycle for fiber maintenance and internet service
July 2, 2025 - Late October: File Form 486 (to show service start date and CIPA compliance status for the 2026-2027 year) in EPC.
October -December 2025: Carry out Competitive Bidding. Start with Form 470.
September 1 - December 30, 2025: Make any changes necessary in EPC Administrative Window.
January - March 2026: Discount Window Opens for filing for year starting July 1, 2026 and ending on June 30, 2027.
If you are experiencing an error with logging in with multi-factor authentication, we have identified two possible root causes.
If you have additional questions or need assistance, please contact us at 888-203-8100.
Thank you, Danielle
Universal Service Administrative Company (USAC)
Client Service Bureau
***To communicate with a real person about the E-rate Program, call the Client Service Bureau at (888) 203-8100 on weekdays between 8 AM and 8 PM.***
USAC offers several different kinds of assistance and training, including an Online Learning Library, weekly News Briefs, and assistance from the Client Service Bureau by phone or email.
You can subscribe to weekly News Brief emails and read past briefs offering timely information and tips to help you through the application process.
Find short videos to help you identify the purpose of each E-Rate form and learn how to correctly file it!
To schedule a Zoom screen share session during which Chris can walk you through form filing, write to christine.gauvreau@ct.gov.
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