Libraries and Accessibility

Sign Language Interpreters

For sign language interpreters, call 2-1-1, or visit the 211 Connecticut web page and search for “Sign Language Interpretation.” TTY: 800-671-0737.

The Department of Rehabilitation Services (DORS) will continue to monitor and post a statewide Interpreter Registry. All sign language interpreters working for compensation in Connecticut must satisfy the mandates of established law CT General Statute Sec. 46a-33a, including annual registration with DORS and submission of documented credentials, including certification by a nationally recognized board.

Live captioning of events

In Connecticut, live real-time captioning for telephone calls is available for free through T-Mobile IP Relay or Relay Connecticut. Both offer services for conference calls.  Relay Connecticut can provide captioning for virtual meetings as well. 

Accessible Print Materials

Formatting guidelines for accessible print materials from the Massachusetts Department of Public Health

Accessible Language

• Start with this resource on accessible communication styles from ASGCLA to learn more about "inclusive language that celebrates the diversity of experience," with a short list of additional resources on language and specific terminology. 
• The ADA National Network has Guidelines for Writing About People with Disabilities.
• The National Center on Disability and Journalism developed a detailed, alphabetized Disability Language Style Guide.
• This Language Guide from the organization People with Disability Australia provides guidance on what to say and not say.

Developing Services for Patrons with Disabilities

• In August 2019, Webjunction posted an article on "Prioritizing Accessibility and Disability Inclusion at Your Library" with good reminders and links.
• Webjunction archived an October 2014 webinar called "Serving the Underserved: Children with Disabilities at Your Library" which you can view with a free Webjunction account. The associated web page includes a long, incredibly practical resource list.
• Libraries and Autism provides resources and training for library staff to help them serve individuals with autism and their families more effectively.
• LearningWorks for Kids has developed gaming recommendations for alternative learners with autism, ADHD, dyslexia and other learning difficulties.

By integrating concepts of Universal Design into your library, you can ensure that buildings and services can be used by the broadest number of people. For an overview of Universal Design and its concepts, visit the Centre for Excellence in Universal Design's About Universal Design page. For more information, check out these resources:

• Equal Access: Universal Design of Libraries - A checklist for making libraries welcoming, accessible, and usable
• The Institute for Human Centered Design is dedicated to enhancing the experiences of people of all ages and abilities through excellence in design.