***To communicate with a real person about the E-rate Program, call the Client Service Bureau at (888) 203-8100 on weekdays between 8 AM and 8 PM.***
USAC offers several different kinds of assistance and training, including an Online Learning Library, weekly News Briefs, and assistance from the Client Service Bureau by phone or email.
The Online Learning Library contains short videos and longer recorded webinars on various topics related to the E-rate Productivity Center (EPC), forms, eligible services, Category Two budgets, and discount calculations.
You can subscribe to weekly News Brief emails and read past briefs offering timely information and tips to help you through the application process.
Drop-in dates for assistance with filing Form 471
[2019 help sessions have all been completed. Dates for 2020 to be scheduled later.]
Bring with you or have handy:
Connecticut State Library | 231 Capitol Avenue, Hartford, CT 06106 | 860-757-6500 * Toll-free 866-886-4478
The State of Connecticut is an Affirmative Action/Equal Opportunity Employer and strongly encourages the applications of women, minorities, and persons with disabilities.