The Universal Service Schools and Libraries Program, commonly known as E-rate, helps ensure that schools and libraries can obtain telecommunications and Internet access at affordable rates. The program, which is administered by the Universal Service Administrative Company (USAC), located in Washington, DC, provides discounts on these services and some hardware. E-rate is a national program funded through FCC fees collected on your phone bills.
All of the information provided on these pages is related to E-rate services for public libraries. Schools are also eligible for E-rate funding, but they are not addressed on this site.
Libraries must meet the statutory definition of library or library consortium found in the 1996 Library Services and Technology Act (LSTA) and must be eligible for assistance from a state library administrative agency under that Act.
A library includes:
A library's eligibility for support also depends on its funding as an independent entity. Only libraries whose budgets are completely separate from any schools (including, but not limited to, elementary and secondary schools, colleges and universities) are eligible to receive discounted services.
For questions about the E-rate Program, contact the Universal Service Administrative Company (USAC) via Submit a Question or call the Client Service Bureau at (888) 203-8100 on weekdays between 8 AM and 8 PM.
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