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Libraries and Accessibility: Service Animals

Resources on accessibility, the ADA, and services to persons with disabilities.

Service Animals in the Library

Library staff often have questions about service animals: What is a service animal versus comfort/emotional support animal versus therapy animal? Do I have to let them in? What can I say to the owner? What can I do if the animal behaves badly?

Here are some resources for learning more about service animals.

See also the Sample Policies/Procedures related to Service Animals, and be sure to update your library's policy.

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