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researchIT CT - Information: Browser Support & Configuration

Browser Support & Configuration

Browser Advice for researchIT CT

researchIT CT operates on the WordPress platform.  For advice about browsers and WordPress, see:

https://en.support.wordpress.com/browser-issues/

Firewall and Server Configuration

Firewalls and proxy servers need to be configured with the correct IP addresses or equivalent domain names. For detailed information, go to: Firewall and Server Configuration

Browser requirements for individual databases:

EBSCO: http://support.ebsco.com/knowledge_base/detail.php?id=25

ProQuest: http://support.proquest.com/apex/homepage?id=kA0400000004JPMCA2&l=en_US

For AOL and SBC Users Only

HeritageQuest access from home:

HeritageQuest does not officially support either AOL or SBC Browsers, and users of both browsers have reported problems.

Users connecting to the Internet using AOL or SBC should minimize the connection and use one of the recommended browsers.

Configure the browser as follows:

  • Enable JavaScript
  • Set browser security to medium or medium/low
  • Set browser to accept cookies
  • Ensure that the computer system date is valid
  • Set personal security software to allow use of HeritageQuest Online:
    • Mark the following as trusted sites:
      • heritagequestonline.com
      • umi.com
      • persi/heritagequestonline.com
  • Install Adobe Acrobat Reader version 5.0 or higher

Detailed information about HeritageQuest Online can be found at: http://proquest.libguides.com/heritagequestonline
 

Contact

This page is maintained by staff from the
Connecticut State Library | Division of Library Development | researchIT CT | Phone: 860-704-2224 | Contact Us

Connecticut State Library | 231 Capitol Avenue, Hartford, CT 06106 | 860-757-6500 * Toll-free 866-886-4478
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The State of Connecticut is an Affirmative Action/Equal Opportunity Employer and strongly encourages the applications of women, minorities, and persons with disabilities.